Built on WhatsApp for Business’ API, WATI raised $23 million in Series B led by Tiger Global

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Built on WhatsApp for Business’ API, WATI raised $23 million in Series B led by Tiger Global

Built on WhatsApp for Business’ API, WATI raised $23 million in Series B led by Tiger Global where returning investors Sequoia Capital India & Southeast Asia and new investors DST Global Partners and Shopify also participated.

WATI’s customer engagement software is based on the WhatsApp for Business API and allows customers to send personalised notifications. The startup currently has over 6,000 customers in 75 countries, including small and medium-sized businesses (SMBs) in industries such as house cleaning, schools, education centres, edtech, fintech, medical facilities, D2C brands, and Shopify stores. The platform includes a collaborative team inbox that multiple agents can access, as well as features such as smart routing, canned responses, data tagging, and analytics.

Sreejit Kumar
Sreejit Kumar
Hi, I'm Sreejit Kumar, a journalist with a Master's degree in Journalism. Through my education and professional experience, I have developed a keen eye for detail and a passion for uncovering the truth. As an author for this news website, I am committed to delivering accurate, timely, and engaging stories that inform and entertain our readers.

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Built on WhatsApp for Business’ API, WATI raised $23 million in Series B led by Tiger Global where returning investors Sequoia Capital India & Southeast Asia and new investors DST Global Partners and Shopify also participated.

WATI’s customer engagement software is based on the WhatsApp for Business API and allows customers to send personalised notifications. The startup currently has over 6,000 customers in 75 countries, including small and medium-sized businesses (SMBs) in industries such as house cleaning, schools, education centres, edtech, fintech, medical facilities, D2C brands, and Shopify stores. The platform includes a collaborative team inbox that multiple agents can access, as well as features such as smart routing, canned responses, data tagging, and analytics.

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Sreejit Kumar
Sreejit Kumar
Hi, I'm Sreejit Kumar, a journalist with a Master's degree in Journalism. Through my education and professional experience, I have developed a keen eye for detail and a passion for uncovering the truth. As an author for this news website, I am committed to delivering accurate, timely, and engaging stories that inform and entertain our readers.

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