One97 Communications Limited, the parent company of leading fintech firm Paytm, has announced the appointment of Bhavesh Gupta as its President and Chief Operating Officer (COO). In his new role, Gupta will oversee the lending, insurance, and payments verticals of Paytm, both online and offline. He will be responsible for driving key initiatives such as user growth, operations risk management, fraud risk management, and compliance.
With over 25 years of experience in the financial services industry, Gupta brings a wealth of knowledge and expertise to his position. He has a proven track record of building successful businesses in areas such as payments, technology, analytics platforms, retail loans, digital lending, SME banking, and retail banking.
Gupta joined Paytm in 2020 as the CEO of Paytm lending, where he played a pivotal role in driving the growth of the lending vertical. Prior to that, he held prominent leadership positions, including CEO of Clix Capital (formerly known as GE Capital) and Head of SME and Business Banking at IDFC Bank. He also has a strong background with ICICI Bank, where he served in various roles.
As a graduate of Delhi University and an MBA holder from the Institute of Management Studies, Indore, Gupta has a solid educational foundation to support his extensive industry experience.
In his new role, Gupta will report to Vijay Shekhar Sharma, the Managing Director and Chief Executive Officer of One97 Communications Limited. This appointment reflects Paytm’s commitment to strengthening its leadership team and driving continued growth in the fintech sector.
Gupta’s appointment comes after his previous responsibilities were expanded to include scaling up Paytm’s offline transactions business. Paytm has already disbursed over Rs 12,500 crore in loans through its platform and has formed strategic partnerships with seven lending partners, including Aditya Birla Capital.
With Gupta’s leadership and expertise, Paytm aims to further enhance its position as a leading player in the fintech industry and continue to revolutionize digital payments, lending, and insurance services in India.