- ByStartupStory | December 31, 2024
Gurugram-based guest management platform Guestara has announced raising $500K in a pre-seed funding round led by angel investor Sanjay Ghare. The startup plans to utilize the funds to develop innovative AI-driven solutions aimed at streamlining operations, enhancing guest satisfaction, and uncovering new revenue opportunities for hotels globally, as per the press release.
Co-founded in 2024 by Akshay Dekate, Kajal Makhija, Neelaksh Gupta, and Rajat Maheshwari, Guestara is an AI-enabled guest management platform that centralizes and automates hospitality functions. Its offerings include unified inboxes, contactless mobile check-in, omnichannel guest engagement, personalized upselling, and smart checkout, all designed to seamlessly integrate with leading Property Management Systems (PMS).
“Guestara transforms guest management into a centralized, intelligent workflow,” the release states, emphasizing its mission to empower hotels, resorts, and vacation rentals with AI-driven tools. These solutions aim to elevate the guest experience, improve operational efficiency, and boost guest loyalty.
The company claims to have onboarded hotels and short-term rentals as beta clients, encompassing over 2,000 rooms, including partnerships with three global hotel chains. According to Guestara, these clients have already reported a 20% increase in operational efficiency, a 35% rise in guest satisfaction, and a 57% boost in incremental revenue.
Looking ahead, Guestara plans to expand its portfolio, targeting a wide range of hotel partners, from boutique independents to multinational chains. “We aim to set a new standard in guest management by blending technology with genuine hospitality to deliver truly exceptional stays,” the release adds.
With the funding secured, Guestara is poised to redefine the future of guest management, focusing on AI-powered innovations to meet the dynamic needs of the global hospitality industry.
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