Uber introduced a new feature designed to make it easier for people with disabilities to ride with service animals.
For years, Uber’s policies toward service animals have been in accordance with state and federal law: they are allowed to ride at all times at no extra cost. But now the company is allowing customers to self-identify as owners of service animals in order to give drivers more visibility when to expect a furry companion. The new feature also includes a warning to drivers to avoid cancelling rides or discriminating against customers with…
