ref=”dofollow” data-ga-onclick=”Inarticle articleshow link click#Tech#href” target=”_blank” href=”https://economictimes.indiatimes.com/zomato-ltd/stocks/companyid-57948.cms”>Zomato chief executive Deepinder Goyal on Monday unveiled Nugget, an artificial intelligence (AI)-backed customer support platform, which powers its ref=”dofollow” data-ga-onclick=”Inarticle articleshow link click#Tech#href” href=”https://economictimes.indiatimes.com/topic/food-delivery” target=”_blank”>food delivery business, quick commerce vertical ref=”dofollow” data-ga-onclick=”Inarticle articleshow link click#Tech#href” href=”https://economictimes.indiatimes.com/topic/blinkit” target=”_blank”>Blinkit and ref=”dofollow” data-ga-onclick=”Inarticle articleshow link click#Tech#href” href=”https://economictimes.indiatimes.com/topic/hyperpure” target=”_blank”>Hyperpure.
“Nugget helps businesses scale support effortlessly—highly customizable, low-cost, no dev team needed. No rigid workflows, just seamless automation,” Goyal said in a post on X.
lockquote class=”twitter-tweet” lang=”en”>— deepigoyal (@deepigoyal) data-ga-onclick=”Inarticle articleshow link click#Tech#href” href=”https://twitter.com/deepigoyal/status/1891437416797688280″ rel=”nofollow”/> lockquote>
The company developed Nugget as an internal tool over the past three years, and it now supports over 15 million interactions per…
