Zomato unveils Nugget: AI-powered no-code support platform now open for businesses

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Food tech firm Zomato, on Monday (February 17), introduced Nugget, an AI-native, no-code customer support platform designed to help businesses scale support operations efficiently. The platform automates up to 80% of queries, learns and adapts in real-time, and requires no coding expertise, eliminating the need for a dedicated development team.

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Developed initially as an internal tool over three years, Nugget now manages over 15 million customer support interactions monthly across Zomato, Blinkit, and Hyperpure. Following its…



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Zomato unveils Nugget: AI-powered no-code support platform now open for businesses


Food tech firm Zomato, on Monday (February 17), introduced Nugget, an AI-native, no-code customer support platform designed to help businesses scale support operations efficiently. The platform automates up to 80% of queries, learns and adapts in real-time, and requires no coding expertise, eliminating the need for a dedicated development team.

Company Value Change %Change

Developed initially as an internal tool over three years, Nugget now manages over 15 million customer support interactions monthly across Zomato, Blinkit, and Hyperpure. Following its…



Source link

Disclaimer

We strive to uphold the highest ethical standards in all of our reporting and coverage. We StartupNews.fyi want to be transparent with our readers about any potential conflicts of interest that may arise in our work. It’s possible that some of the investors we feature may have connections to other businesses, including competitors or companies we write about. However, we want to assure our readers that this will not have any impact on the integrity or impartiality of our reporting. We are committed to delivering accurate, unbiased news and information to our audience, and we will continue to uphold our ethics and principles in all of our work. Thank you for your trust and support.

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