In our years building DevRev, we thought deeply about what makes great software. While the AI era has made the tech world obsessed with speed and automation, we’ve stayed centric on software that is easy to use and fits seamlessly into how people work. AI-powered tools can do a lot, but when they lack context, the human experience suffers. I’ve seen firsthand how good AI design can make workflows effortless and, just as importantly, how poor design makes simple tasks frustrating.
The rush to embrace AI may jeopardize what makes work…
