The National Payments Corporation of India ( ref=”dofollow” data-ga-onclick=”Inarticle articleshow link click#Tech#href” href=”https://economictimes.indiatimes.com/topic/npci” target=”_blank”>NPCI) is working to phase out ‘collect calls’ for ref=”dofollow” data-ga-onclick=”Inarticle articleshow link click#Tech#href” href=”https://economictimes.indiatimes.com/topic/merchant-payments” target=”_blank”>merchant payments as part of the government’s efforts to combat ref=”dofollow” data-ga-onclick=”Inarticle articleshow link click#Tech#href” href=”https://economictimes.indiatimes.com/topic/online-frauds” target=”_blank”>online frauds via the Unified Payments Interface ( ref=”dofollow” data-ga-onclick=”Inarticle articleshow link click#Tech#href” href=”https://economictimes.indiatimes.com/topic/upi” target=”_blank”>UPI), two bankers familiar with the matter said.
A collect call is a ‘pull’ transaction, where a merchant initiates a payment request to the customer. Given that merchants have a higher degree of control over these, there is a more chance of fraud.
Authorities are instead encouraging ‘push’ transactions, where the customer initiates…
