Observe.AI transforms contact centers with cutting-edge voiceAI for unmatched customer experience

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The cloud-based contact center market is expected to soar to $157.08 billion by 2032, driven by AI-powered innovations. CNBC-TV18 recently spoke with co-founders of Observe.AI, CEO Swapnil Jain and CTO Jithendra Vepa, about how conversation intelligence and AI-powered automation are transforming the industry.

Q1: Can you tell us about Observe.AI and its mission?

A:

Observe.AI bridges the gap between today’s human-centric contact centers and tomorrow’s autonomous operations, offering a future-proof platform that excels at supporting human agents while…



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Observe.AI transforms contact centers with cutting-edge voiceAI for unmatched customer experience


The cloud-based contact center market is expected to soar to $157.08 billion by 2032, driven by AI-powered innovations. CNBC-TV18 recently spoke with co-founders of Observe.AI, CEO Swapnil Jain and CTO Jithendra Vepa, about how conversation intelligence and AI-powered automation are transforming the industry.

Q1: Can you tell us about Observe.AI and its mission?

A:

Observe.AI bridges the gap between today’s human-centric contact centers and tomorrow’s autonomous operations, offering a future-proof platform that excels at supporting human agents while…



Source link

Disclaimer

We strive to uphold the highest ethical standards in all of our reporting and coverage. We StartupNews.fyi want to be transparent with our readers about any potential conflicts of interest that may arise in our work. It’s possible that some of the investors we feature may have connections to other businesses, including competitors or companies we write about. However, we want to assure our readers that this will not have any impact on the integrity or impartiality of our reporting. We are committed to delivering accurate, unbiased news and information to our audience, and we will continue to uphold our ethics and principles in all of our work. Thank you for your trust and support.

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