SUMMARY
When customers feel valued and seen, they’re more likely to become loyal advocates for your brand
Success lies in optimising the post-purchase funnel and creating a world where customers feel like they are part of a story
Here are a few strategies D2C brands can implement to achieve personalisation
A few months ago, my better half ordered a handcrafted leather wallet from a D2C brand she had recently discovered. She was so excited to receive it, and when the package finally arrived, she was delighted to find a small,…
