Synopsis
With global capacity centres striking at their revenue, IT companies are working hard to fight back. As the cost-benefit equation changes, how do IT companies hold on to customers who want to cut them out?
For decades, Indian tech giants such as Infosys and Cognizant hired top talent to build their technology centres. Today, they are hiring furiously to build them for others. Technology companies are well-versed with risks. They manage talent, compete with rivals, hedge their currencies and deal with complex projects….
