IBM has used artificial intelligence to automate several human resources functions, replacing “a couple hundred” HR roles, said chief executive officer Arvind Krishna, according to a Wall Street Journal (WSJ) report.Krishna said the move allowed the company to hire more programmers and sales staff, as it reallocates resources toward areas driving growth.
The remarks come amid growing corporate adoption of AI agents (autonomous tools that can analyse spreadsheets, conduct research and draft emails), as companies explore the impact of generative AI…