What’s slowing Indian IT’s AI deals? The answer is hidden in just two words.

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What’s slowing Indian IT's AI deals? The answer is hidden in just two words.
What’s slowing Indian IT's AI deals? The answer is hidden in just two words.

Visualisation by Sadhana Saxena via AI.

Synopsis

Unlike traditional software systems, artificial intelligence is probabilistic. So, clients are asking IT service providers to sign contracts with ‘unlimited liability’ clauses in case the AI system makes mistakes. And negotiations on this are proving to be a speed bump for AI adoption in India.

When a senior client partner at a technology firm selling GenAI co-pilots has to take the company’s legal team with him to potential customers, you know things have gotten a little complicated. At the core is…



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What’s slowing Indian IT’s AI deals? The answer is hidden in just two words.


What’s slowing Indian IT's AI deals? The answer is hidden in just two words.
What’s slowing Indian IT's AI deals? The answer is hidden in just two words.

Visualisation by Sadhana Saxena via AI.

Synopsis

Unlike traditional software systems, artificial intelligence is probabilistic. So, clients are asking IT service providers to sign contracts with ‘unlimited liability’ clauses in case the AI system makes mistakes. And negotiations on this are proving to be a speed bump for AI adoption in India.

When a senior client partner at a technology firm selling GenAI co-pilots has to take the company’s legal team with him to potential customers, you know things have gotten a little complicated. At the core is…



Source link

Disclaimer

We strive to uphold the highest ethical standards in all of our reporting and coverage. We StartupNews.fyi want to be transparent with our readers about any potential conflicts of interest that may arise in our work. It’s possible that some of the investors we feature may have connections to other businesses, including competitors or companies we write about. However, we want to assure our readers that this will not have any impact on the integrity or impartiality of our reporting. We are committed to delivering accurate, unbiased news and information to our audience, and we will continue to uphold our ethics and principles in all of our work. Thank you for your trust and support.

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