Consumer watchdog orders ecommerce platforms to self-audit on deceptive practices

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Central Consumer Protection Authority (CCPA) has directed ecommerce platforms to conduct self-audits within three months to identify and eliminate “dark patterns“, deceptive design practices that mislead consumers into unintended actions.

The Consumer Affairs Ministry on Saturday said all ecommerce platforms must examine their interfaces for practices that undermine consumer choice or constitute unfair trade practices.

“All ecommerce platforms have been advised to conduct self-audits to identify dark patterns, within 3 months of the issue of the…



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Consumer watchdog orders ecommerce platforms to self-audit on deceptive practices


Central Consumer Protection Authority (CCPA) has directed ecommerce platforms to conduct self-audits within three months to identify and eliminate “dark patterns“, deceptive design practices that mislead consumers into unintended actions.

The Consumer Affairs Ministry on Saturday said all ecommerce platforms must examine their interfaces for practices that undermine consumer choice or constitute unfair trade practices.

“All ecommerce platforms have been advised to conduct self-audits to identify dark patterns, within 3 months of the issue of the…



Source link

Disclaimer

We strive to uphold the highest ethical standards in all of our reporting and coverage. We StartupNews.fyi want to be transparent with our readers about any potential conflicts of interest that may arise in our work. It’s possible that some of the investors we feature may have connections to other businesses, including competitors or companies we write about. However, we want to assure our readers that this will not have any impact on the integrity or impartiality of our reporting. We are committed to delivering accurate, unbiased news and information to our audience, and we will continue to uphold our ethics and principles in all of our work. Thank you for your trust and support.

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