Google has confirmed that one of its Salesforce systems used for storing small and medium business contact data was briefly compromised by a cybercriminal group known as UNC6040, which uses voice phishing or “vishing”, to trick employees into handing over access to sensitive tools.
Hackers impersonated IT support staff
The attackers used a class=”backlink” target=”_blank” href=”https://cloud.google.com/blog/topics/threat-intelligence/voice-phishing-data-extortion?rev=7194ef805fa2d04b0f7e8c9521f97343″ data-vars-page-type=”story” data-vars-link-type=”Manual” data-vars-anchor-text=”social engineering technique”>social engineering technique where they impersonated IT support staff during phone calls, convincing employees to authorise malicious software connected to their Salesforce environment. This allowed the group to…

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