When a major airline’s LLM-based chatbot hallucinated a discount policy and the airline had to honor it, the incident underscored the need for precise, trusted GenAI systems. This story and many like that have since become a cautionary tale for developers building with generative AI.
Today, as more businesses integrate generative models into production workflows, decision-making systems and customer-facing applications precision has become a non-negotiable differentiator. In fact, 74% of IT leaders expect GenAI use to keep surging. Without…
