Over the years, I’ve worked with numerous companies that engaged me to create world-class Search organizations and win the global search game, only to block the majority of the initiatives required to achieve that goal. This disconnect often stems from how the C-suite perceives its website.
In too many boardrooms, the site is still seen as a digital brochure and an expense managed by marketing, with limited scrutiny or strategic oversight. Yet, that same site touches nearly every phase of the customer journey, investor perception, partner…
