This is the second part of the “Agentic AI That Ships” series. Read Part 1.
Previously, we explored why AI initiatives fail and described a fictional auto-shop chain with national presence that’s about to embark on its first agentic AI project. Our fictional chain wants to join the 5% of enterprises already seeing ROI on their AI efforts, and so it has decided to create an agent that will automate a task that store managers have been spending four hours on every week. Next, we’ll dig into the five factors of AI agents that operate…

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