AI lacks human touch, says Salesforce CEO Marc Benioff; plans to add nearly 5,000 salespeople

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Salesforce chief Marc Benioff said on Saturday that AI cannot replace employees in sales roles, adding that the job requires “human connectivity.” Speaking to TBPN, a live daily YouTube show, Benioff said, “AI doesn’t have a soul. It’s not that human connectivity.”
His remarks contradict the company’s push for AI deployment. Salesforce, which remains San Francisco’s largest private employer with about 76,000 employees globally, has been pushing AI aggressively.

Per a report in today’s TOI, the firm is hiring between 3,000 and 5,000 employees in…



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AI lacks human touch, says Salesforce CEO Marc Benioff; plans to add nearly 5,000 salespeople



Salesforce chief Marc Benioff said on Saturday that AI cannot replace employees in sales roles, adding that the job requires “human connectivity.” Speaking to TBPN, a live daily YouTube show, Benioff said, “AI doesn’t have a soul. It’s not that human connectivity.”
His remarks contradict the company’s push for AI deployment. Salesforce, which remains San Francisco’s largest private employer with about 76,000 employees globally, has been pushing AI aggressively.

Per a report in today’s TOI, the firm is hiring between 3,000 and 5,000 employees in…



Source link

Disclaimer

We strive to uphold the highest ethical standards in all of our reporting and coverage. We StartupNews.fyi want to be transparent with our readers about any potential conflicts of interest that may arise in our work. It’s possible that some of the investors we feature may have connections to other businesses, including competitors or companies we write about. However, we want to assure our readers that this will not have any impact on the integrity or impartiality of our reporting. We are committed to delivering accurate, unbiased news and information to our audience, and we will continue to uphold our ethics and principles in all of our work. Thank you for your trust and support.

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