Reliability engineers are the quiet force that keeps modern software running. After decades of refining practices on deterministic systems, many teams are chasing yet another “nine” beyond 99% uptime. But the AI era, especially LLM-backed features, changes the game. Outputs are non-deterministic, data pipelines shift underfoot, and key components behave like black boxes. As a result, many of the tools and rituals SREs have mastered for decades no longer map cleanly to production AI.
At SREcon EMEA 2025, I co-organized the MLOps discussion…
