Microsoft apologizes to 2.7 million misled users for hiding subscription options after price hikes — and for broken refund links

November 6, 2025

, By Windows Central

Microsoft apologizes to 2.7 million misled users for hiding subscription options after price hikes — and for broken refund links

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Towards the end of October, the Australian Competition & Consumer Commission (ACCC) filed a lawsuit against Microsoft, claiming that the company misled approximately 2.7 million users into subscribing to a more expensive Microsoft 365 plan after hiking prices for its personal and family accounts.

The commission indicated that the software giant only presented users with two options: maintaining their subscriptions, which now include a Copilot integration for a higher price, or canceling the plan…

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Microsoft apologizes to 2.7 million misled users for hiding subscription options after price hikes — and for broken refund links

November 6, 2025

, Published By Windows Central

Microsoft apologizes to 2.7 million misled users for hiding subscription options after price hikes — and for broken refund links

Towards the end of October, the Australian Competition & Consumer Commission (ACCC) filed a lawsuit against Microsoft, claiming that the company misled approximately 2.7 million users into subscribing to a more expensive Microsoft 365 plan after hiking prices for its personal and family accounts.

The commission indicated that the software giant only presented users with two options: maintaining their subscriptions, which now include a Copilot integration for a higher price, or canceling the plan…

Disclaimer

We strive to uphold the highest ethical standards in all of our reporting and coverage. We StartupNews.fyi want to be transparent with our readers about any potential conflicts of interest that may arise in our work. It’s possible that some of the investors we feature may have connections to other businesses, including competitors or companies we write about. However, we want to assure our readers that this will not have any impact on the integrity or impartiality of our reporting. We are committed to delivering accurate, unbiased news and information to our audience, and we will continue to uphold our ethics and principles in all of our work. Thank you for your trust and support.

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Previous News

The Download: How doctors fight conspiracy theories, and your AI footprint

Next News

Qualcomm Now Relies on Android as Apple Modems Roll Out

Windows Central

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