In the last two years, incidents have shown how large language model (LLM)-powered systems can cause measurable harm. Some businesses have lost a majority of their traffic overnight, and publishers have watched revenue decline by over a third.
Tech companies have been accused of wrongful death where teenagers had extensive interaction with chatbots.
AI systems have given dangerous medical advice at scale, and chatbots have made up false claims about real people in defamation cases.
This article looks at the proven blind spots in LLM systems and what…

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