Ensuring the reliability of a new product or feature at launch is crucial. Wherever it sits in an organization’s offering, a shiny, new tool or capability might look good on the surface, but customers will notice if it runs poorly or affects performance. Developers must bake launch-time reliability into their workflows so they can help the broader operations team prepare for a successful launch.
However, product reliability of any new launch is not a “one-and-done” process. Instead, both developers and operations teams play key roles in…
