As per the government, the platforms conducted internal self-audits or third-party audits to identify, assess and eliminate presence of dark patterns
Zomato, PharmEasy and Swiggy claimed that its internal assessment showed compliance with the guidelines, while Flipkart cited a third-party audit to confirm compliance
For context, dark patterns are deceptive practices used by online platforms to trick users into spending more by employing methods such as “false urgency” or…

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