Bolt Boosting Swiggy’s Customer Retention: Food Biz CEO

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SUMMARY

As per the company, Bolt’s monthly customer retention rate is 4 to 6 percentage points higher than overall platform average

The 10-minute food delivery segment accounts for 10% of the total orders on Swiggy’s platform, within a year of its launch

Kapoor said that Swiggy’s core focus will remain on introducing more use-cases for customers on the quick food delivery side, and less on increasing geographical footprint

Swiggy’s 10-minute food delivery service, Bolt, is clocking a higher customer retention rate…



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Bolt Boosting Swiggy’s Customer Retention: Food Biz CEO


SUMMARY

As per the company, Bolt’s monthly customer retention rate is 4 to 6 percentage points higher than overall platform average

The 10-minute food delivery segment accounts for 10% of the total orders on Swiggy’s platform, within a year of its launch

Kapoor said that Swiggy’s core focus will remain on introducing more use-cases for customers on the quick food delivery side, and less on increasing geographical footprint

Swiggy’s 10-minute food delivery service, Bolt, is clocking a higher customer retention rate…



Source link

Disclaimer

We strive to uphold the highest ethical standards in all of our reporting and coverage. We StartupNews.fyi want to be transparent with our readers about any potential conflicts of interest that may arise in our work. It’s possible that some of the investors we feature may have connections to other businesses, including competitors or companies we write about. However, we want to assure our readers that this will not have any impact on the integrity or impartiality of our reporting. We are committed to delivering accurate, unbiased news and information to our audience, and we will continue to uphold our ethics and principles in all of our work. Thank you for your trust and support.

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