It’s 2:47 am. Your phone is buzzing. Production alerts. The checkout service is throwing 5xx errors and customers are abandoning carts and the on-call engineer is flipping between Datadog, Argo CD, kubectl and logs. She’s just trying to figure out what changed. Latency spiked 20 minutes ago. A deployment went out at 2:31 am.
Two pods are in CrashLoopBackOff. Memory limits were changed. She rolls back, updates the ticket, writes the postmortem and… tries to go back to sleep. Yet she knows she’s gonna go through some version of this…

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