
I was interviewing a 72-year-old retired accountant who had unplugged his smart glucose monitor. He explained that he “didn’t know who was looking” at his blood sugar data.
This wasn’t a man unfamiliar with technology—he had successfully used computers for decades in his career. He was of sound mind. But when it came to his health device, he couldn’t find clear answers about where his data went, who could access it, or how to control it. The instructions were dense, and the privacy settings…

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