Instacart agrees to refund subscribers $60 million in FTC settlement

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Instacart agrees to refund subscribers $60 million in FTC settlement

In a blog post, Instacart emphasized that it has admitted no wrongdoing and elected to settle to “move forward.”

The app defended its “$0 delivery fees” claim by reminding customers that “we clearly and consistently distinguish delivery fees from service fees, which are always shown as a separate, itemized line.” Instacart also noted that subscribers receiving refunds were sent email reminders before renewals were charged. Further, any subscriber shocked by the charges…



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Instacart agrees to refund subscribers $60 million in FTC settlement



Instacart agrees to refund subscribers $60 million in FTC settlement

In a blog post, Instacart emphasized that it has admitted no wrongdoing and elected to settle to “move forward.”

The app defended its “$0 delivery fees” claim by reminding customers that “we clearly and consistently distinguish delivery fees from service fees, which are always shown as a separate, itemized line.” Instacart also noted that subscribers receiving refunds were sent email reminders before renewals were charged. Further, any subscriber shocked by the charges…



Source link

Disclaimer

We strive to uphold the highest ethical standards in all of our reporting and coverage. We StartupNews.fyi want to be transparent with our readers about any potential conflicts of interest that may arise in our work. It’s possible that some of the investors we feature may have connections to other businesses, including competitors or companies we write about. However, we want to assure our readers that this will not have any impact on the integrity or impartiality of our reporting. We are committed to delivering accurate, unbiased news and information to our audience, and we will continue to uphold our ethics and principles in all of our work. Thank you for your trust and support.

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