Chatbots will change the way we shop
Imagine a world in which you have a personal shopper at your disposal 24-7—an expert who can instantly recommend a gift for even the trickiest-to-buy-for friend or relative, or trawl the web to draw up a list of the best bookcases available within your tight budget. Better yet, they can analyze a kitchen appliance’s strengths and weaknesses, compare it with its seemingly identical competition, and find you the best deal. Then once you’re happy with their…

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