Berlin-based Parloa has raised $350 million in Series D funding from existing investors, valuing the six-year-old customer service AI startup at $3 billion. The round comes just eight months after the company raised $120 million at a $1 billion valuation.
The new round was led by General Catalyst, with participation from returning backers, including EQT Ventures, Altimeter Capital, Durable Capital, and Mosaic Ventures.
Parloa is one of many startups developing AI agents that promise to automate the kind of customer service work previously…

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