SaaS Giant Enters New Era With AI-First Playbook

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Few companies rode the SaaS wave as diligently as Freshworks which became the first and only such company from India to list on Nasdaq in September 2021. But that ride is being disrupted by AI today.

India has produced an army of SaaS giants such as Innovaccer, BrowserStack, Chargebee attaining unicorn status, not to mention Zoho, which has gone from strength to strength in the past decade. But none have taken to the global arena as much as Freshworks. 

That’s till the age of AI arrived and threatened to displace even the most…



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SaaS Giant Enters New Era With AI-First Playbook


Few companies rode the SaaS wave as diligently as Freshworks which became the first and only such company from India to list on Nasdaq in September 2021. But that ride is being disrupted by AI today.

India has produced an army of SaaS giants such as Innovaccer, BrowserStack, Chargebee attaining unicorn status, not to mention Zoho, which has gone from strength to strength in the past decade. But none have taken to the global arena as much as Freshworks. 

That’s till the age of AI arrived and threatened to displace even the most…



Source link

Disclaimer

We strive to uphold the highest ethical standards in all of our reporting and coverage. We StartupNews.fyi want to be transparent with our readers about any potential conflicts of interest that may arise in our work. It’s possible that some of the investors we feature may have connections to other businesses, including competitors or companies we write about. However, we want to assure our readers that this will not have any impact on the integrity or impartiality of our reporting. We are committed to delivering accurate, unbiased news and information to our audience, and we will continue to uphold our ethics and principles in all of our work. Thank you for your trust and support.

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