Verizon Communications Inc. said it will provide $20 credits to customers impacted by a widespread service outage on Wednesday, which the company said was caused by a “software issue”.
“Yesterday, we did not meet the standard of excellence our customers expect and that we expect of ourselves,” Verizon said in a statement on Thursday morning. The company said it is offering $20 account credits, which should cover “multiple days of service”.
“This credit isn’t meant to make up for what happened. No credit really can. But it’s a way of…

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