If you’ve seen a new crop of data about ops lately, you may have noticed this new category coming up: AI agents that promise to take charge of incident intervention, diagnose the root cause, and even solve problems themselves. AWS announced one. Microsoft has one. A dozen startups are creating them.
And the terminology is, to put it mildly, an inconsistent affair: AI DevOps engineer, AI site reliability engineering (SRE) agent, AIOps platform. Are these the same thing? Different things? Marketing fluff? I’ve spent time digging into what…

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