
In its latest step to counter rising digital fraud, Bharti Airtel has launched an AI-powered fraud alert system that warns customers when they are at risk of sharing a banking One-Time Password (OTP) during a suspicious phone call.
The feature works at the network layer and is designed to identify situations where a bank OTP is delivered to a customer while they are still engaged in an incoming call that matches known scam patterns. At that precise moment, Airtel triggers a real-time alert, cautioning the user against sharing the code.
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