The recent Citrini report has sparked concerns about the potential impact of Artificial Intelligence (AI) on India’s IT sector, predicting a significant decline in outsourcing contracts and revenue for major IT firms.
But Mahindra Group chairman Anand Mahindra has offered a contrasting perspective, suggesting that AI could make the best service providers even more central to the industry.
In a post on X, Mahindra acknowledged that AI will undoubtedly put pressure on IT services companies, requiring them to become more efficient, lower cost…
