Zomato CEO Clarifies On Food Safety At Hyderabad Warehouse

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SUMMARY

Goyal pointed out that the incorrect packing date was a manual typing error on the vendor’s part

In a post on X, Goyal acknowledged that FSSAI team identified 90 packets of button mushrooms with incorrect packaging dates

He emphasised that these items had already been flagged and rejected by Zomato’s warehouse team during their quality control checks

Days after reports emerged that a food safety raid at Zomato’s Hyperpure warehouse in Hyderabad allegedly found 90 packets of button mushrooms labelled with a “future packing date”, the foodtech major’s cofounder and CEO Deepinder Goyal has clarified this as the vendor’s mistake.

In a post on X, Goyal acknowledged that the Food Safety and Standards Authority of India (FSSAI) team identified 90 packets of button mushrooms with incorrect packaging dates. 

However, he emphasised that these items had already been flagged and rejected by Zomato’s warehouse team during their quality control checks.

Goyal pointed out that the incorrect packing date was a manual typing error on the vendor’s part. Goyal added that the concerned vendor has been delisted from Zomato’s database.

Goyal reiterated Zomato’s commitment to food safety saying, “We are committed to upholding industry food safety standards and are focused on not compromising on product quality at any stage of the supply chain. The recent food safety inspection at our Hyderabad warehouse resulted in the Hyperpure warehouse achieving an A+ rating, highest benchmark in their ranking.”

Earlier in October, Commissioner of Food Safety, Telangana, in a post on X said that its task force team on October 29 conducted inspections at Zomato Hyperpure Private Limited, IDA, Kukatpally, Hyderabad. 

The authorities discovered 18 Kgs of button mushrooms labelled with a packing date of October 30, 2024, marking a violation of food safety regulations. 

Besides this, the post pointed out that houseflies were found throughout the premises due to the absence of insect-proof screens and some food handlers were found with improper hygiene gear, such as hair caps and aprons. 

It is pertinent to note that the warehouse operates under the classification of a Food Business Operator (FBO), supplying various food items to hotels and restaurants.

Despite having valid licenses and medical fitness certificates for food handlers, these reports raise concerns about Zomato’s compliance with food safety standards. 

This incident follows June’s report of safety violations at another Zomato-owned facility, Blinkit in the Devar Yamjal area of the state’s Medchal Malkajgiri district. 

The Telangana food safety department then conveyed to have seized edible items worth INR 82,000 from the premises, which either did not comply with food safety norms or had expired licences.

These hygiene lapse reports come at the heart of heightened scrutiny around food safety practices in India, as complaints tend to increase sales during festive seasons like Diwali. 

Shares of Zomato were trading 3.2% lower at INR 240.90 at 12 PM on the BSE.





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Zomato CEO Clarifies On Food Safety At Hyderabad Warehouse


SUMMARY

Goyal pointed out that the incorrect packing date was a manual typing error on the vendor’s part

In a post on X, Goyal acknowledged that FSSAI team identified 90 packets of button mushrooms with incorrect packaging dates

He emphasised that these items had already been flagged and rejected by Zomato’s warehouse team during their quality control checks

Days after reports emerged that a food safety raid at Zomato’s Hyperpure warehouse in Hyderabad allegedly found 90 packets of button mushrooms labelled with a “future packing date”, the foodtech major’s cofounder and CEO Deepinder Goyal has clarified this as the vendor’s mistake.

In a post on X, Goyal acknowledged that the Food Safety and Standards Authority of India (FSSAI) team identified 90 packets of button mushrooms with incorrect packaging dates. 

However, he emphasised that these items had already been flagged and rejected by Zomato’s warehouse team during their quality control checks.

Goyal pointed out that the incorrect packing date was a manual typing error on the vendor’s part. Goyal added that the concerned vendor has been delisted from Zomato’s database.

Goyal reiterated Zomato’s commitment to food safety saying, “We are committed to upholding industry food safety standards and are focused on not compromising on product quality at any stage of the supply chain. The recent food safety inspection at our Hyderabad warehouse resulted in the Hyperpure warehouse achieving an A+ rating, highest benchmark in their ranking.”

Earlier in October, Commissioner of Food Safety, Telangana, in a post on X said that its task force team on October 29 conducted inspections at Zomato Hyperpure Private Limited, IDA, Kukatpally, Hyderabad. 

The authorities discovered 18 Kgs of button mushrooms labelled with a packing date of October 30, 2024, marking a violation of food safety regulations. 

Besides this, the post pointed out that houseflies were found throughout the premises due to the absence of insect-proof screens and some food handlers were found with improper hygiene gear, such as hair caps and aprons. 

It is pertinent to note that the warehouse operates under the classification of a Food Business Operator (FBO), supplying various food items to hotels and restaurants.

Despite having valid licenses and medical fitness certificates for food handlers, these reports raise concerns about Zomato’s compliance with food safety standards. 

This incident follows June’s report of safety violations at another Zomato-owned facility, Blinkit in the Devar Yamjal area of the state’s Medchal Malkajgiri district. 

The Telangana food safety department then conveyed to have seized edible items worth INR 82,000 from the premises, which either did not comply with food safety norms or had expired licences.

These hygiene lapse reports come at the heart of heightened scrutiny around food safety practices in India, as complaints tend to increase sales during festive seasons like Diwali. 

Shares of Zomato were trading 3.2% lower at INR 240.90 at 12 PM on the BSE.





Source link

Disclaimer

We strive to uphold the highest ethical standards in all of our reporting and coverage. We StartupNews.fyi want to be transparent with our readers about any potential conflicts of interest that may arise in our work. It’s possible that some of the investors we feature may have connections to other businesses, including competitors or companies we write about. However, we want to assure our readers that this will not have any impact on the integrity or impartiality of our reporting. We are committed to delivering accurate, unbiased news and information to our audience, and we will continue to uphold our ethics and principles in all of our work. Thank you for your trust and support.

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