Antony Alex, Founder & Chief Executive Officer, Rainmaker Online Training Solutions Private Limited
In the intricate machinery of a multinational corporation, Global Capability Centres (GCCs) have evolved from being the back office to becoming the brain—the nerve center processing vast amounts of data, making high-stakes decisions, and often driving global strategies. And as every doctor (or philosopher) will tell you, the brain is only as good as its ability to control its impulses.
Now, imagine a world-class surgeon—steady hands, years of…