Saying AI to change, this is what Firstsource plans to do with its playbook

March 14, 2025

Share via:

Ritesh Idnani, CEO, Firstsource.

Synopsis

BPO companies are facing an AI-led disruption they cannot avoid, and Firstsource knows it needs to make changes fast. That is where its new strategy, UnBPO, comes in.

By all accounts, business process outsourcing (BPO) major Firstsource is having a good year. Despite the widespread bearish sentiment in the stock market, its shares have risen over 60% in the last one year. It is mining clients and diversifying its customer base. At the beginning of February, it raised its FY25 growth guidance to 21.8%-22.3%, up…

Source link

Disclaimer

We strive to uphold the highest ethical standards in all of our reporting and coverage. We StartupNews.fyi want to be transparent with our readers about any potential conflicts of interest that may arise in our work. It’s possible that some of the investors we feature may have connections to other businesses, including competitors or companies we write about. However, we want to assure our readers that this will not have any impact on the integrity or impartiality of our reporting. We are committed to delivering accurate, unbiased news and information to our audience, and we will continue to uphold our ethics and principles in all of our work. Thank you for your trust and support.

Previous News

iPhone 17 Air might not be quite as slim as expected: Here’s the catch

Next News

Foxconn to post higher Q4 profit on AI server demand

The Economic Times