Setting the tone for the discussion, Gaurav Gupta, Partner & GCC Industry Leader at Deloitte India, emphasised, “GCCs are no longer just back-office operations. They have evolved into innovation hubs, driving AI adoption and creating transformative value for their parent organisations and the Indian economy.”
The discussion, moderated by Gaurav Gupta, featured a panel of industry titans: Anu Thomas, Sr. Director, Global Platforms, Sony India Software Center; Issac Mathew, Senior Director, Data Science -…

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