In the world of tech, some might argue that the term of the decade is AI, but in the bigger scheme of things, beyond this single sector, the most important word may well be “resilience.” How well prepared are people, organizations, and countries for unforeseen, negative economic, geopolitical, social, and environmental developments? It’s a question that’s triggering a lot of scrambling in search of answers.
This existential crisis is also playing out in the world of tech. We’re more reliant than ever before on services working — on…