A consumer court in Mumbai has rejected a complaint by a vegetarian couple who alleged that they were mistakenly served non-vegetarian momos at a Wow Momo outlet in Sion, despite specifically asking for vegetarian ones. The couple had demanded ₹6 lakh in damages for emotional trauma and hurt religious sentiments. However, the restaurant presented a bill confirming the order was for non-vegetarian momos and claimed that the couple caused a commotion, verbally abused staff, and were offered compensation in the form of a refund, complimentary food, and a ₹1,200 voucher. The District Consumer Disputes Redressal Commission found no fault in service and questioned why those with strong vegetarian beliefs would choose to order from a place that openly serves both vegetarian and non-vegetarian items. The panel highlighted that while eateries should be careful with customer instructions, it is equally important for consumers to make mindful choices that reflect their dietary and ethical values.
If Non-Veg Offends, Why Order From a Non-Veg Restaurant? Mumbai Consumer Court Questions Vegetarian Complaint
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If Non-Veg Offends, Why Order From a Non-Veg Restaurant? Mumbai Consumer Court Questions Vegetarian Complaint
A consumer court in Mumbai has rejected a complaint by a vegetarian couple who alleged that they were mistakenly served non-vegetarian momos at a Wow Momo outlet in Sion, despite specifically asking for vegetarian ones. The couple had demanded ₹6 lakh in damages for emotional trauma and hurt religious sentiments. However, the restaurant presented a bill confirming the order was for non-vegetarian momos and claimed that the couple caused a commotion, verbally abused staff, and were offered compensation in the form of a refund, complimentary food, and a ₹1,200 voucher. The District Consumer Disputes Redressal Commission found no fault in service and questioned why those with strong vegetarian beliefs would choose to order from a place that openly serves both vegetarian and non-vegetarian items. The panel highlighted that while eateries should be careful with customer instructions, it is equally important for consumers to make mindful choices that reflect their dietary and ethical values.
Disclaimer
We strive to uphold the highest ethical standards in all of our reporting and coverage. We StartupNews.fyi want to be transparent with our readers about any potential conflicts of interest that may arise in our work. It’s possible that some of the investors we feature may have connections to other businesses, including competitors or companies we write about. However, we want to assure our readers that this will not have any impact on the integrity or impartiality of our reporting. We are committed to delivering accurate, unbiased news and information to our audience, and we will continue to uphold our ethics and principles in all of our work. Thank you for your trust and support.
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