Across the globe, companies are investing heavily in AI agents. Research reveals that more than half of organizations in the United States, UK, Australia and Japan have already deployed agents and a further third will do so over the coming two years. When deployed and used correctly, they can improve operational efficiency, reduce costs and free up talent to focus on high-value tasks.
However, success is not guaranteed. Engineering and development teams will need to understand how AI is fundamentally reshaping the way they work. They must…
