CCPA Penalises Rapido For Misleading Ads, Orders Refunds To Customers

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SUMMARY

The CCPA had taken suo motu cognisance of Rapido’s two ad campaigns – ‘Auto in 5 min or get INR 50’ and ‘guaranteed auto ‘

From April 2023 to July 2025, the National Consumer Helpline recorded close to 1,800 complaints against Rapido

In addition, the authority has also directed Rapido to ensure that commuters shall be reimbursed the said amount in full without any further delay or condition

The Central Consumer Protection Authority (CCPA) has slapped a penalty…



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CCPA Penalises Rapido For Misleading Ads, Orders Refunds To Customers


SUMMARY

The CCPA had taken suo motu cognisance of Rapido’s two ad campaigns – ‘Auto in 5 min or get INR 50’ and ‘guaranteed auto ‘

From April 2023 to July 2025, the National Consumer Helpline recorded close to 1,800 complaints against Rapido

In addition, the authority has also directed Rapido to ensure that commuters shall be reimbursed the said amount in full without any further delay or condition

The Central Consumer Protection Authority (CCPA) has slapped a penalty…



Source link

Disclaimer

We strive to uphold the highest ethical standards in all of our reporting and coverage. We StartupNews.fyi want to be transparent with our readers about any potential conflicts of interest that may arise in our work. It’s possible that some of the investors we feature may have connections to other businesses, including competitors or companies we write about. However, we want to assure our readers that this will not have any impact on the integrity or impartiality of our reporting. We are committed to delivering accurate, unbiased news and information to our audience, and we will continue to uphold our ethics and principles in all of our work. Thank you for your trust and support.

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