
After implementing an AI chatbot in the Apple Support app to help customers a few weeks ago, the company is taking their AI chatbot push a step further. With Asa, Apple retail employees will now be able to ask questions and learn more about Apple products to improve their sales abilities.
This feature will soon be widely available in Apple’s internal ‘SEED’ app, which retail employees use to learn more about Apple and its products. It generally serves as a training tool….