icture class=”c-cmsImage c-cmsImage_loaded” style=”aspect-ratio:1280/956.7383918459797;”>
icture>
ChatGPT’s support bot hallucinates a feature that doesn’t exist in the app.
Screenshot by Tiernan Ray/ZDNET
Follow ZDNET: Add us as a preferred source on Google.
ZDNET’s key takeaways
- The ChatGPT app’s support bot hallucinates the program’s features.
- OpenAI currently has no in-app bug reporting, a serious omission.
- Recent chats show the support bot has gotten more knowledgeable.
One of the early successes companies have cited in implementing artificial intelligence in the enterprise is in customer-facing…

![[CITYPNG.COM]White Google Play PlayStore Logo – 1500×1500](https://startupnews.fyi/wp-content/uploads/2025/08/CITYPNG.COMWhite-Google-Play-PlayStore-Logo-1500x1500-1-630x630.png)