data-analytics-id=”inline-link” href=”https://www.tomshardware.com/tag/cooler-master” data-auto-tag-linker=”true” data-before-rewrite-localise=”https://www.tomshardware.com/tag/cooler-master”>Cooler Master has responded to Igor’s Lab regarding the firm’s highly problematic data-analytics-id=”inline-link” href=”https://www.tomshardware.com/pc-components/gpus/cooler-master-tells-customer-to-dismantle-12v2x6-connector-to-fit-asus-rtx-5070-ti-customer-service-offers-dubious-advice-that-might-not-even-fix-issue” data-before-rewrite-localise=”https://www.tomshardware.com/pc-components/gpus/cooler-master-tells-customer-to-dismantle-12v2x6-connector-to-fit-asus-rtx-5070-ti-customer-service-offers-dubious-advice-that-might-not-even-fix-issue”>instructions to users to DIY repair the right-angled 12V-2×6 power connector. Igor’s Lab data-analytics-id=”inline-link” href=”https://www.igorslab.de/en/update-cooler-master-and-the-12v-2×6-problem-with-the-power-supply-cable-official-statement/” data-url=”https://www.igorslab.de/en/update-cooler-master-and-the-12v-2×6-problem-with-the-power-supply-cable-official-statement/” target=”_blank” referrerpolicy=”no-referrer-when-downgrade” data-hl-processed=”none”>received an email from the PSU maker stating that the right-angled connector has been discontinued and that all regional support teams have been instructed to immediately stop advising customers to pry their power connector apart to fix it.
The email also documented that all newly developed Cooler Master power supplies now come with a…
