AI isn’t coming. It’s already here. It’s behind the chatbot answering your mobile support request, the feed showing you personalised content, the “smart” offer you just received online and the subscription you didn’t know was so hard to cancel.
While artificial intelligence brings convenience, it also raises questions. Why am I seeing this promotion? Is this customer review real? Can I trust this app with my data? And if an algorithm made this decision, can I do anything about it?
At MyConnectivity, we believe that digital…
