A new study published Monday provided a sobering look at whether chatbots, which have fast become a major source of health information, are, in fact, good at providing medical advice to the public.
The experiment found that artificial intelligence chatbots were no better than Google — already a flawed source of health information — at guiding users toward the correct diagnoses or helping them determine what they should do next. And the technology posed unique risks, sometimes presenting false information or dramatically changing its advice depending…
