Tech billionaire and venture capitalist Vinod Khosla has warned that IT services and BPOs will “almost completely disappear” within five years as artificial intelligence (AI) tools will take over tasks currently handled by human workers.
In an interview with Hindustan Times ahead of the India AI Summit, Khosla noted that AI would wipe out most expertise-based professions within the next 15 years, though it could democratise access to healthcare and education.
BPO or business process outsourcing refers to a large segment of work that companies…

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