When most of the conversation around artificial intelligence revolves around job losses and chatbot supremacy, Vijay Shekhar Sharma is making a different bet.
In an interview, the Paytm founder argued that AI will not hollow out India’s services economy. Instead, it will expand it.
“Those saying BPO jobs will disappear need to answer why they think BPO only means call centre jobs,” Sharma said.
“If Europe needs healthcare professionals, not everyone will get a visa. But the computers and signals being put there can allow our BPOs to become…
